View our policy documents

We put our staff first in everything we do and are dedicated to giving both parties the best service attainable. Every member of our staff has a DBS check and has received certification in Prevent and Safeguarding training in addition to their marketing and learning and development credentials.

We are a trustworthy, open, and devoted group of individuals, we wish to make it simple for everyone to locate our corporate rules and processes whenever they require them.

All of the paperwork you require are available here. Any inquiries? Just reach out.

Appeals Procedure

Playback wants to hear of any concern or complaint that candidates may have regarding any aspect of their programme.

Carbon Policy

Playback is dedicated to reduce its carbon footprint, promote sustainable practices, and demonstrate our commitment to social and environmental responsibility.

Complaints Policy

At Playback we are committed to providing a professional, efficient, supportive, and helpful service to all our service users

Data Protection Policy

This policy sets out how we handle personal information correctly and securely, in accordance with the Data Protection Act 1998, and other related legislation.

EDI Policy

Playback Studio is committed to the principles of Equality and Diversity for its customers, employees, stakeholders, and visitors.

Safeguarding Policy

We are committed to providing a learning environment where service users have the right to be safe, secure, and free from threat and protected from abuse.

IAG Mentoring PDF

This document details Playback's IAG service, what we offer and what you can expect from us. As well as what we expect from our clients.

IAG Policy

This policy ensures that we provide comprehensive and tailored support to empower individuals in making informed decisions about their education, careers, and personal development.